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If you have questions or comments regarding HelpSmith, you can contact us via our online Help Center. Also, on our website, you will find technical articles and other resources that may contain an answer to your question. Please visit the web page below for more information.


Technical Support


If you are experiencing an issue with our software, please mention the following details:

The product title and version.

The version of your operating system (Windows XP, Windows Vista, Windows 7, etc.) including service packs.

The sequence of your actions leading to the problem.

Please try to mention as many relevant details as possible.


Before contacting us for technical support, please make sure that you are using the latest version of the product, since your problem may have been fixed in a later update. You can find information about the latest releases at:

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