We are always ready to help our users. If you have questions regarding our products, you can try to find a solution using the resources available below. Also you can contact us directly via our online Help Center.
Please do not hesitate to contact us by submitting a ticket to our Help Center. If you have more than one question, please create the corresponding number of tickets. After you have submitted a new ticket, please remember the ticket tracking ID. You will be able to use it to access your ticket in case of email delivery issues.
If you are experiencing an issue with our software, please mention the following details:
- The product title and version
- The version of your operating system (Windows XP, Windows Vista, Windows 7, etc.) including service packs
- The sequence of your actions leading to the problem
- Please try to mention as many relevant details as possible
Before contacting us for technical support, please make sure that you are using the latest version of the product, since your problem may have been fixed in a later update.