Technical Support Service
We are always ready to help our users. If you have any questions, comments, suggestions, or difficulties regarding our software, do not hesitate to send us a message at:
You will receive a reply within 24 hours on business days.
If you are having a problem with our software, please mention the following details: the product title, version, the operating system you are using (Windows XP, Windows Vista, etc.), the sequence of your actions leading to the problem, etc. Please try to mention as many relevant details as possible.
Before contacting us for technical support, please make sure that you are using the latest version of the software, since your problem may have been fixed in a later version. Also, please try to find the solution of your problem in the HelpSmith's manual.
You can send a message to our technical support service from the feedback form.
Important: Please check your spam filter settings and ensure that you can receive messages from us. We reply all inquires and if you do not receive a response within a reasonable amount of time, try contacting us from an alternative email account.
